Collect pet information, document policies, manage assistance-animal requests, and create a more consistent reservation process across every property.
Gain better visibility before check-in and make pet-friendly stays easier to manage. No long-term commitment—just $10 per completed screening after 30 days.
More travelers are choosing to bring their pets along, making pet-friendly accommodations an important consideration during the booking process. Allowing pets can help vacation rental operators appeal to a broader audience and create opportunities for additional bookings, longer stays, and pet-related revenue.
57% of pet owners are willing to spend more for products and services that better accommodate their pet.*
Without a consistent process, pet-friendly reservations can create information gaps, last-minute surprises, and extra work across every property.
PRIMARY CHALLENGE
When pet details, policies, and accommodation requests are handled differently from one reservation to the next, teams lose visibility and guests receive an uneven experience.
PetScreening helps vacation rental operators collect pet information, document expectations, and manage pet-related reservations through one consistent process.
Guests submit relevant pet details before check-in, including breed, weight, vaccination information and behavioral history, giving your team greater visibility before each stay.
Connect pet records and policy acknowledgments to each reservation so your team has clearer documentation, more consistent policy enforcement and stronger accountability if an issue occurs.
Create a more welcoming experience for responsible pet owners while reaching travelers who actively seek pet-friendly accommodations. Thoughtful policies can help properties compete for more bookings.
Manage assistance-animal accommodation requests through a separate, documented process that supports consistent reviews while keeping assistance animals distinct from household pet policies.
PetScreening gives vacation rental operators a consistent way to identify whether guests are bringing a pet or animal, collect the appropriate information, and document each reservation before arrival.
Send guests to PetScreening from your reservation workflow or connected booking platform.
Guests indicate whether they are bringing a household pet, requesting an assistance-animal accommodation, or arriving without a pet or animal. Each response follows the appropriate process.
Pet information, policy acknowledgments and applicable request documentation are organized before arrival, giving your team greater visibility across properties and stays.
Collect and organize the information needed to understand which pets are arriving, confirm that guests have reviewed established expectations, and connect each screening record to the correct reservation, stay, and property.
A complete record helps your team prepare for arrivals, follow up on missing information, and keep guest expectations clear from booking through check-out.
Your pet policy defines what is permitted at each property. Pet screening supports that policy by collecting information, documenting guest acknowledgment, and helping operators follow a more consistent process before check-in. It does not establish or replace the property’s policy.
PetScreening gives vacation rental operators a dedicated process for collecting relevant information, reviewing assistance-animal accommodation request, and maintaining a clearer record from submission through resolution.
Automate pet compliance with your booking process–no extra work for you or your team. Seamlessly integrate with your rental platform and simplify guest management.
Get this step-by-step guide for creating, managing, and protecting your pet-friendly vacation rental.
Pet screening helps vacation rental operators collect consistent information about a guest’s pet before a stay, including details such as breed, age, weight, vaccination records, behavior history, and acknowledgment of property rules. It gives operators a clearer picture of the pet while helping create a more structured, pet-friendly booking process.
Allowing pets can help vacation rental operators reach a larger group of travelers, increase booking appeal, and potentially create additional revenue through pet fees. The key is pairing a pet-friendly policy with a clear screening process, property rules, and guest accountability.
A strong policy should clearly explain pet fees, the number and type of pets allowed, any breed, age, or weight considerations, vaccination expectations, where pets are permitted on the property, supervision requirements, and financial responsibility for damage or excessive cleaning. Guests should be asked to acknowledge the policy before arrival.
In many cases, operators can charge pet-related fees or deposits for household pets, subject to applicable laws and platform policies. The fee structure should be disclosed clearly before booking so guests understand what is included and what additional charges may apply.
Pet screening gives operators more context before a reservation is confirmed and helps establish expectations upfront. When combined with clear rules and documented guest acknowledgment, it can support better decision-making, reduce surprises, and create a more accountable experience for pet-owning guests.
Assistance-animal requests should be handled separately from household-pet policies. Operators need a process that supports fair-housing compliance, collects only appropriate information, and avoids applying pet fees, deposits, or breed restrictions where they are not legally permitted. Requirements can vary by property type, location, and applicable law, so operators should use a compliant process tailored to their business.
A household pet is generally subject to an operator’s pet policy, including applicable fees and rules. An emotional support animal may be treated differently under certain housing laws, depending on the reservation and property. Because the rules are nuanced, operators should avoid treating every assistance-animal request like a standard pet reservation.
PetScreening helps operators collect pet information, communicate property rules, and manage assistance-animal requests through a more consistent and organized process. This gives teams a clearer record of each request while supporting a more welcoming experience for responsible pet owners.
PetScreening helps vacation rental operators collect pet information, document policies, and manage pet-related reservations across their portfolios.
PetScreening is the industry's leading pet policy solution trusted by property managers nationwide - empowering hosts to confidently welcome pets, reduce risk, and grow revenue.
