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PetScreening for Residents & PET OWNERS

Real Value for Every Pet Owner

The PetScreening family of brands, including FidoAlert and BetterPet, supports safer communities and responsible pet ownership while delivering meaningful value to pet owners.
3.5M+
Pet Profiles Created
28k+
Communities Using PetScreening
How PetScreening Helps

 Better Living in a PetScreening Community

Living in a PetScreening community means a safer, more transparent place for everyone. With clear policies and responsible ownership, residents enjoy cleaner spaces, fewer issues, and a more respectful community for both people and pets.

Ensure every pet is accounted for with accurate records, vaccinations, and required documentation kept up to date
Standardize how pet policies are applied so every resident experience is clear, consistent, and aligned with community guidelines
Screen and manage pets responsibly to prevent unauthorized activity and support a safe, well-informed community
Providing peace of mind that pets are known, reviewed, and belong in your community.
Who Uses PetScreening

How PetScreening applies to you

All residents complete a profile—here’s what that looks like depending on your situation:

No household pets

A simple, no-cost profile confirming you don’t have pets helps keep community records accurate.

If you don’t have a pet, we ask that you create a profile confirming that. This helps your property maintain accurate and consistent records for every resident, reducing the risk of unreported or potentially dangerous pets and making things easier if your situation ever changes.

You have a pet

You’ll create a profile with details about your pet, including things like vaccinations and basic information.

If you have a pet, we review a few basic details to help ensure they’re a good fit for the community. This typically includes things like vaccination status and general pet information, so your property can maintain a safe and pet-inclusive environment for everyone.

You have a Service or Emotional Support Animal

You’ll provide information specific to Service or Emotional Support Animal so your property can properly accommodate your needs.

For Service or Emotional Support Animals, we help verify that the appropriate documentation is in place based on your property’s requirements. Our role is to act as a neutral third party—reviewing what’s submitted and confirming it meets the necessary criteria—so your property can properly accommodate you.
Petscreening benefits

Explore Your Benefits

As a resident, you’ll get access to exclusive pet perks from our family of brands.
PERSONALIZED PET GUIDANCE

A Playbook Built Just for You

Get tailored tips, local pet-friendly places to explore, and expert guidance based on your pet’s breed and where you live, so you can make confident, everyday decisions.

Frequently Asked
Questions

Why do I need to complete a PetScreening profile?

This helps your property create a fair and consistent experience for everyone by ensuring that pet and animal policies are clearly understood and applied equally. It also helps keep the community safe by verifying important information like vaccination status, behavior, and documentation.

Why does my profile cost money?

There is an annual fee for household pet profiles, which helps cover the cost of securely processing and managing your pet’s information, such as vaccination records, behavioral history, and risk-related details.

There is no charge for assistance animal profiles or no-pet profiles.

How do I access the resident discounts & savings?

Resident discounts and savings can be found when logged into the PetScreening application. Navigate to Resident Benefits on the top navigation to find the latest offers.

Do I need to complete a profile if I don’t have a pet?

Yes. Even if you don’t have a pet or animal, you’re still required to complete a no-pet profile. This helps confirm your household’s pet status and ensures you’re aware of and agree to community policies, such as rules around pet visitors, so they can be applied consistently to all residents.

The no-pet profile is quick to complete and completely free.

Can I edit my profile after it’s submitted?

Household pet profiles and no pet/animal profiles can be updated while in Draft or Active status at any time within your PetScreening account by selecting the profile, clicking Edit, and clicking the pencil icon next to the section of the profile that you want to update. Changes cannot be made to an assistance animal profile during the review process unless additional information is requested by our Assistance Animal Review Team. Changes can be made once the profile is returned to you.

How do I renew my profile?

All profiles expire after one year from the activation date. To renew a profile, click the “Renew Now” button at the top right of the profile. Follow the prompts to update applicable animal details, contact information, and vaccinations. Complete the affirmation questionnaire and proceed to payment (household pet profiles only) or submit your profile (assistance animal profiles and no pet/animal profiles). Please click here for more information on Renewal Terms. You will never be charged to renew assistance animal profiles or no pet/animal profiles.

Does PetScreening sell my data?

Your information is primarily used to create and manage your profile, support your property’s pet and animal policies, and provide related services. In some cases, limited data may be shared with trusted service providers (such as payment processors or technology partners) or used for things like analytics and advertising, as outlined in our Privacy Policy.

You also have rights under applicable privacy laws to access, delete, or opt out of certain types of data sharing at any time. To learn more or submit a request, click here.

How do you validate an assistance accommodation request?

PetScreening conducts a thorough legal review in accordance with Fair Housing Act (FHAct) and HUD guidelines. Our role is to provide a recommendation; the community retains full authority to approve or deny requests.

When an animal owner submits an accommodation request for housing, the request goes through this fair and consistent review process. Under the FHAct a housing provider can request reliable and credible documentation that confirms an individual is disabled and has a disability-related need for each animal. A letter from a medical doctor, social worker, or mental health professional are acceptable sources of documentation. During the review, our Assistance Animal Review Team may contact the healthcare provider to confirm that a document is reliable and authentic. PetScreening never requires disclosure of a specific diagnosis. Learn More

Need Help from Our Support Team?
The fastest way to get help is by submitting a request through our support center.
Support Hours: Monday through Friday from 8:00 am - 10:00 pm ET